← Operator workspace
SOTE Operations
Ticket work queue
Open service work ready for operator review. Select a ticket to inspect the request and continue in the authorized backend.
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Current backend: GitHub
ProfessorSneaker is the public-safe reading and discovery layer. Assignment, work notes, status changes, and resolution remain authenticated GitHub actions until GLPI becomes the operational system of record.
Privilege boundary
The existence of this queue does not make the ticket backend public. Operator actions require authorization in the system that owns the work.