A need enters through the Help Desk.
Mission Command
Mission Lifecycle
How an organizational need moves from Help Desk intake to an operational SOTE asset.
Triage determines that the problem requires engineered investigation.
The problem, known requirements, constraints, and evidence are published.
Students investigate alternatives and submit a defensible solution.
The proposal is reviewed for evidence, feasibility, risk, cost, security, support, and approvals.
An approved solution waits for authorization, resources, prerequisites, and execution capacity.
Funding or other required resources are identified.
The authorized team builds the approved solution within explicit scope.
The implementation is tested against approved requirements and continuity expectations.
Documentation, Knowledge Base content, support ownership, recovery information, and maintenance expectations are transferred.